Telephone Survey

Computer assisted telephone interviews (CATI) may be conducted as representative population surveys, surveys in specific target groups (for example product users) or as telephonic customer surveys.

Potential target groups for CATI surveys:

Representative population surveys
Population surveys in certain regions
Survey of specific target groups, e. g. motorists, frequent travelers or high earners
Telephonic customer survey on the basis of your database
Survey of decision makers in companies from all sectors (B2B survey)

---box-anfang---

Hopp & Partner CATI-Studio

20 CATI stations with the latest equipment
Automatic scheduling and quota control
Complex automatic filtering, item randomization and input controls
Representative population sampling, RDD (random digit dialing) possible
Permanent supervision by listening in on interviews, observation and control
of the exhaustion protocol
Use of trained interviewers, additional project-specific training
Specifically trained pool of interviewers for commercial surveys and
interviews in foreign languages available
Audio recording of interviews possible

Our CATI-Studio in Berlin

---box-ende---

Hopp & Partner has 20 CATI terminals at its disposal and is therefore able to conduct more extensive population enquiries in real-time. In our multilingual CATI-studio we use modern software that allows listening-in on interviews through live-streaming and audio recording. The software allows automatic scheduling and quota control as well as complex filtering, item randomization and input controls. Representative population samples (with optional RDD) also can be realized.

We use the VoIP-telephony and are able to offer national and international enquiries at competitive prices. We carry out computer assisted telephone interviews (CATI) either in only limited regions, nationwide or internationally. A telephone enquiry can also be based on an existing customers' data set or an acquired address data stock. Our pool of multilingual interviewer (native speakers) conduct interviews in many languages such as English, French, Spanish, Italian, Polish or Russian. This way parallel Europe-wide enquiries of a particular target group are possible.

Contact